Small Business Lending Fundamentals
List Price
$1,495
Member Price
$845
Event Id:
698617662
Product code:
373826-25
Format:
Prof. Dev. Course: Virtual
Date:
1/27/2025 - 1/30/2025
Registration Fees
| Members | $845 |
|---|---|
| Nonmembers | $1,495 |
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Item Details
This virtual course is made up of 4 sessions – each of the four sessions is 3 hours and 45 minutes , from 10:00AM -1:45 PM, ET. Session 1: January 27, 2025, Session 2: January 28, 2025 Session 3: January 29, 2025 Session 4: January 30, 2025
Chapter Co-Sponsored by the New England Chapter
Now offered as a virtual course, taking place in a virtual classroom setting, Small Business Lending Fundamentals provides participants with the skills needed to work effectively and profitably with small business customers and prospects by giving them:
- A better understanding of the role that small business customers play in the business strategy of the bank.
- An understanding of basic business, financial, and credit concepts, and their importance to the approval process.
- An increased ability to identify the needs of the prospect and qualify them for a bank loan product
- Increased confidence and credibility in communicating with customers, prospects, and bank commercial loan/credit staff.
The Small Business Lending Fundamentals course is entirely case study based. This hands-on approach through small group exercises and large group discussion using open-ended questions ensures more active involvement by participants, which in turn increases retention. Involvement also facilitates their ability to apply course content when they return to their jobs.
OBJECTIVES
- Upon completion of Small Business Lending Fundamentals, participants will be able to:
- Identify basic business organizational structures and concepts important to small business customers.
- Understand the business of small business banking, including keys to success and inherent risks.
- Provide an initial assessment of the suitability of a prospect for their bank’s credit portfolio using an understanding of typical industry risks, customer interviews, and available financial information.
- Identify a customer’s or prospect’s credit and noncredit needs and to match the bank’s products and services to those needs.
- Communicate more effectively with customers and prospects in order to ensure that credit applications are complete, provide key information about recognized credit risks, and increase the likelihood of a credit or product sale.
- Demonstrate increased confidence and a proactive attitude that leads to more effective and focused calls on small businesses.
Small Business Lending Fundamentals is designed for bank personnel who function as contact people for small business customers outside of the commercial loan division or who need increased knowledge of commercial credit concepts and processes, which may include Branch Managers, Assistant Managers, Retail Personal Bankers, Customer Service Representatives, and Business Development Officers.