ORM ERM Web Seminar 1: Taking CARE: A New Approach to Operational Transformation
List Price
$300
Member Price
$180
Event Id:
699561572
Product code:
642166-25
Format:
Seminar: Virtual
Date:
8/5/2025 - 8/5/2025
Registration Fees
| Members | $180 |
|---|---|
| Nonmembers | $300 |
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Item Details
Taking CARE: A New Approach to Operational Transformation
August 5, 2025 2:00PM - 3:00PM ET
Today, financial services firms face a pressing need to enhance the effectiveness and efficiency of their service delivery amidst rapidly evolving external forces. Typical approaches to operational transformation are one-dimensional, focusing on either efficiency, customer experience, or resilience, but rarely all three. This narrow focus leads to suboptimal outcomes. The CARE methodology (Customer-aligned, Resilient, Efficient) represents a holistic approach to operational transformation that simultaneously addresses efficiency, customer experience, and resilience. In this webinar, we will explore how firms can drive better outcomes with this holistic approach and the unique role of risk and resilience personnel in the 1st and 2nd line to support these transformations.
TBD